Below are examples of the charts you can view for a Step Program. Trends The Trends chart helps you see participation momentum over time. Use peaks to identify when engagement is most common and dips to detect potential disengagement. Each line represents a step type, letting you compare participation across activities such as Baptism or Small Group. Filters for Campus, Measure, and Status help you isolate data and uncover key ministry trends. There are two ways to view this chart: Line Chart Adjust Chart Timeframe - The time period shown on the chart (i.e., the x-axis) can be changed here. If a “Year” interval is chosen then the chart will display months as pictured above, otherwise you'll see specific dates.Chart Data - The data displayed here is in the form of a stacked area chart, which we'll describe in detail below. Legend/Key - Only completed step types will appear on the Step Program chart. The Step Type chart shows activity for either started or completed steps. TipQuick Chart TipsClick a Step Type in the key to temporarily hide its data from the results. This works on both the Trends and Campuses charts. Bar Chart TipSmart ChartsIf your bar chart includes 15 or more bars, they will display horizontally to make them easier to read. TipMinistry SeasonsOur trend charts are an effective indicator of when your organization's "seasons" are. In this example, engagement is high right before summer, then drops dramatically. You may have had that feeling already, now you have stats to back it up! Totals Totals provide a snapshot of overall engagement volume. Use this chart to see which step types dominate participation during a given period. Hover over bars to view specific counts and compare activity across months. Campuses This chart visualizes how each campus contributes to total step completions. It helps ministry leaders assess which campuses have engagement growing steadily and which may need additional engagement strategies. Flow Rock's Step Flow chart gives you powerful insights into your step program. This diagram shows each step in your program and visually illustrates how people move from one step to another or stop after a certain step. Pay close attention to areas where people drop off. We'll show you how to spot those. Max Levels to Display - In this example we're only showing four levels, but more exist. You might need to increase this number to get a full picture of how people are flowing from one step to the next across your program. Starting Step Types - Select the Step Types that should be displayed on the first level. The other Step Types will still be shown, just not at the first level. First Level - This is the first step that people take in the program. In this example we can see each step in the program listed vertically. This tells us that people start the program from any one of the four steps, but we know most people start with Baptism or the Starting Point Class since those are the largest bars. Step Flow - The thick gray lines that stretch from one colored bar to the next represent people moving from the step on the left to the step on the right. The thicker the line, the more people it contains. In this example the majority of people who start with the Starting Point Class proceed to the Starting Point Class a second time. We can also see that some people who started with the Starting Point Class proceeded to the Small Group step. Notice that nobody does the Baptism step after the first Starting Point Class step. Step Falloff - You'll want to pay close attention to areas like this. After the second Baptism step, some people proceeded to the Starting Point Class, and some proceeded to Small Group. But there's a large empty area to the right of the blue bar. This represents people who took the step and then did not proceed with any other steps. In this example we see that a majority of people are no longer involved with the program when their second step is Baptism. Last Level - Remember that in this example we selected '4' as our Max Levels to Display, so nothing will be displayed beyond that point. Don't assume nobody continued with the program after their fourth step. You'll want to pay special attention to the empty areas to the right of the colored bars. These areas reflect program abandonment, or step falloff. You'll want to investigate why people stop participating in the program after certain points. The Step Flow lets you visually see where those points of step falloff are, to identify areas where changes in your program might be needed. As you can see, the Step Flow provides great insight into how people move from one step to another (or stop moving entirely) throughout your program. That might be all you need, but there's more to be seen. Hovering your mouse over the colored bars or over the gray flow lines will give you additional details, providing further insights. Step Details - Hovering your mouse over one of the colored vertical bars will give you the name of the step, and how many people took that step. Here we can see that 12 people started the program with the Starting Point Class step. Flow Details - If you hover your mouse over any of the gray lines, you can get additional details. In this example we're looking at the flow from a Starting Point Class step to a Serve step. We can see that four people who took the Starting Point Class as their second step proceeded to the Serve step. We can also see the average amount of time between those two steps is 44 days.