Locations configure where individuals can check in. Think of them like buildings or rooms for your check-in. Locations are tied to check-in groups and enabled through schedules. Let's take a look at an example to see how they work.

The diagram above shows a configuration for a large church's Three Year Olds check-in group. As you can see, the church has two campuses it calls North and South and each of these campuses has multiple locations (aka, rooms) for their three-year-olds. Based on attendance patterns, all of these rooms are not needed during all services. In this configuration, the Crickets Room is not set up to be used during the second service of the day.

Editing Locations

Locations are edited under Admin Tools > Check-in > Named Locations. Locations are hierarchical in nature, so build them out to match the structure of your buildings.

Scheduling Locations

Group/Location pairs are matched to schedules at Admin Tools > Check-in > Check-in Configuration (click the Schedule button.)

Opening / Closing Locations

We've seen how you can enable or disable a location based on a schedule. Each location also has an open/closed state. Say for instance you want the Bears Room to be used for your 9:00 am service but need to be able to close it if it reaches capacity. Once it reaches capacity, you can close the room from the Check-in Manager or the Device Manager (more info on these below) and it will no longer be available as an option for check-in.

Of course, you probably don’t want to keep the room closed forever. If you’ve closed the Bears Room for your 9:00 am service, you’ll want it open again for your 10:30 am service. You can manually open rooms the same way that they were manually closed, or you can configure the Auto Open Locations job to reopen them for you automatically at certain intervals.

Location Thresholds

In addition to simply closing rooms manually, you can also configure locations to have threshold limits for the number of people that can be checked into the location at once. These limits are evaluated during check-in and once they are reached, the location will automatically stop being available as an option for people to check into.

1. Threshold: If this number is reached, check-in will not allow people to check into the location unless an attendant overrides the threshold.
2. Threshold (Absolute): Once this number is reached, check-in will not allow people to check in to the location unless an attendant performs an override check-in.