As we mentioned in the Welcome section, Rock's check-in is very flexible. This is especially true when it comes to printing. What printer you print to and where the printing takes place (client or server) is completely customizable. While this is very powerful, it can be a bit confusing. To help get you started, we have outlined a simple approach that should work for most organizations. We'll also dive a little deeper for those who want more options.

A Simple Approach to Printing

The recommended approach to printing is to always print from the client using the printer defined on the client. While this is a simple approach, it should meet the needs of most organizations.

• We recommend that you use either the iPad or Windows client application for running check-in.
• On your check-in kiosk device configuration set the Print Using setting to Device, leave the Printer setting blank and choose Client for the Print From setting. See the 
• Configure the iPad/Windows application to print to a specific printer.