Administer Check-Out

Check-Out Manually

Out of the box, Rock automatically “checks out” individuals when an event end time has passed (it doesn't actually mark them as checked out, they no longer appear in Check-in Manager). However, you can configure Rock to allow individuals to manually check out and set it up to print a check-out label.

To configure manual check-out, follow these steps:

1. Go to Admin Tools > Check-in > Check-in Configuration
2. Select the configuration you want to modify.
3. In the General Settings section, check Enable Check-out at Kiosk and/or Enable Check-out in Manager.
4. Click Save.

Kiosk Check-Out

One of the ways to perform a check-out is through the kiosk, similar to checking in. After searching for and selecting a family, you'll see an option to check out individuals who are checked in, or to check in additional people. Simply tap Check Out to select individuals to check out.

To print a label at check-out, follow these steps:

1. If you don't already have a Checkout label, go to Admin Tools > Check-in > Next-Gen Labels
2. Click ti ti-plus to create a new Checkout Label Type label.

Once you have a custom Checkout label, just add it like you add other Next-Gen Check-in Labels.

1. Go to Admin Tools > Check-in > Check-in Configuration
2. Choose the Area you want to have Checkout labels.
3. Find the Next-Gen Check-in Labels list and click the ti ti-plus to add the Checkout label.
4. Click Save.

Check-in Manager Check-Out

People can also be checked out using the Check-in Manager. From the Check-in Manager Room Roster, navigate to the Present tab and click the ti ti-user-minus button as pictured below. This will check the person out.

If you ever need to undo a check-out, you can mark the person as Present from the Checked-out tab on the roster. In order to do this, you must enable the Enable Mark Present option in the roster's block settings.