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Configure Kiosks

You can manage your check-in kiosks under Admin Tools > Check-in > Devices. Keep in mind that Rock supports multiple types of devices. Check-in kiosks are just one type. (Printers are also configured here.)

When the check-in system starts up, it lists the kiosk devices so the attendant can select which kiosk configuration to use.

It's also helpful to know that when you define a check-in kiosk configuration, it can be used on multiple physical machines at the same time. This means that when you define a check-in kiosk for use in your youth building, that definition can be used for each check-in computer or tablet in that area. Think of these configuration definitions as kiosk templates, not physical machines.

Whether you are adding a new kiosk or editing an existing one, you'll use the screen below to manage the configuration.

  1. Name - The name is used at check-in startup to select the kiosk device to use for that session.
  2. Description - A brief description documents the details of the configuration.
  3. IP Address - Provide an IP address here if you want that address to be available for identification purposes. The Check-In Admin block checks for devices configured with the same IP address as the device being used for check-in. If it finds one, it automatically selects that device and all of the group types associated with it. Because this process is automatic, in this scenario the attendant would be taken directly to the Welcome screen, bypassing the Check-In Admin screen. On a related note, the Enable Kiosk Match By Name field in the Check-In Admin block settings searches for devices based on both IP address and hostname when looking for a matching kiosk.
  4. Point/Geo-fence - This allows you to define the latitude/longitude and geo-fence of the kiosk device. The geo-fence setting is used by [Classic] Mobile Check-in. The latitude/longitude settings will be used to support future applications.
  5. Print Settings - These three settings define how printing will work. Be sure to read more in the Printing section.
    1. Print Using: Tells the kiosk how to determine which printer to use.
      1. Device Printer: Uses the printer defined in the Printer setting below
      2. Location Printer: Uses the printer defined for the location
      3. Group Type: Uses the print logic defined by the group type
    2. Printer: If you selected Device Printer above, you will need to select a printer to print to.
    3. Print From: While the previous two settings helped define where to print to, this setting determines where to print from.
      1. Client: This is the best option, but it assumes that you will be using the iPad application or Windows application. If you are running check-in inside a web browser, you won’t be able to print from the client.
      2. Server: With this option, the printing will be done from the web server. This requires the web server to be on the same network as the printer. If you are hosting Rock on an external webhost, printing from the server requires
  6. Kiosk Type - Select the type of kiosk that will be used for check-in. This will depend on the type of device you're using. Each of the three Kiosk Types support QR code scanning to identify the person, provided the device has a camera. The QR code scanning feature requires using the Aero theme if you're checking in using the Windows App or a browser. Scanning of QR codes generated by [Classic] Mobile Check-in is still limited to iPads only.
  7. Has Camera - This option must be enabled to use a device's built-in camera for scanning barcodes or QR codes.
  8. Camera Barcode Configuration - Select the camera configuration setting that applies best to how the Device will be used. See the iPad Application section for a description of each Camera Barcode Configuration option. This setting only applies to iPads.
  9. Allow Adding/Editing Families - Add new families or update existing ones during check-in, including managing household members. To protect data quality, it’s usually used at volunteer kiosks, where trained helpers can make accurate updates. See the Check-in Registration chapter to learn more.
  10. Registration Mode (Legacy Check-in) - This setting allows you to turn the kiosk into a volunteer assisted, walk-up registration station where your volunteer can quickly add a person or guest to an existing family. See the chapter on Check-in Registration below for details. Note this mode is only used for legacy check-in.
  11. Locations - This setting allows you to define which locations the kiosk is serving. This will limit the location options that are displayed to the guest. For centralized check-in you will want to enable all locations. Since locations are hierarchical in nature (they have parent and child locations), you can select a parent location and all of its children will also be automatically selected.

Next-Gen Kiosk Setup

When setting up your kiosk you can save your choices, so you don’t have to provide the theme, configuration template, and area selections every time the kiosk starts. You can even have multiple saved configurations if the kiosk is used for different purposes. When the kiosk is turned on, simply tap the button for the desired configuration, and everything will immediately be ready to go.

Warning

The ability to save kiosk configurations is only available with Next-Gen Check-in and requires Rock v16.7 or later.

The saved configurations are simply Defined Values. If you need to delete one and start over, you can do so under the Saved Check-in Configurations Defined Type.

For setup, you’ll use the following URLs:

  • Setup Page: /nextgen-checkin/setup
  • Kiosk Page: /nextgen-checkin

If you need to change your kiosk's settings often, point it to the setup page. Otherwise, you can set it to go directly to the kiosk page. The very first time you go to the kiosk page it will take you to the setup page. After that, it will remember your settings and go straight to the kiosk page.

Intro to Kiosks Run Kiosk Ads