It's critical for growing organizations to be able to view check-in data in real-time and react by opening and closing locations in response. Rock provides a check-in management site that gives your staff a dashboard of live check-in data and lets them respond to needs as they occur in real-time. The Phases of Check-in The check-in process doesn’t necessarily end when someone finishes checking in. Depending on your settings there are different phases of check-in. A person can be Checked-in, Present or Checked-out. Later in this chapter you’ll see how this all gets configured and managed within the Check-in Manager. For now, it’s only important to be aware of the different states a person can be in. Checked-in When a person finishes the check-in process, they will appear as Checked-in on the roster. What can happen next depends on your configuration. If you don’t have check-out or presence enabled in your Check-in configuration settings then the other states described below don’t apply. The person will be marked as Present (see below) unless the Check-in Manager is used to Delete their check-in attendance entirely. TipDelete AttendanceIf you look at the security settings for the Roster block, there is a special Delete Attendance security verb. This controls who is able (or not able) to delete attendance as pictured in the screenshot above. Present Being checked-in isn’t always the same as being in the room or location. A lot can happen between checking in on your phone from the parking lot and arriving in the intended space. Rock’s Presence feature lets you keep track of who is physically in a seat, making it easy to see how many of your checked-in guests are in the room or not. To mark someone as present, navigate to the 'Checked In' tab along the top of the roster. A person must be checked in before they can be manually marked as Present in the roster. From the 'Present' tab of the roster you can check people out individually or, if enabled in the block settings, you can check out all people who are marked present. From the block settings you can also enable the Staying feature, which lets you mark a person as staying for the next service, creating a new attendance record for that person. Lastly, you can update the block settings to add a Not Present button. This reverts a person back to Checked In if, for instance, they were accidentally marked as present but aren't actually in the room. NoteAttendance Record CleanupWhen someone checks in, an attendance record is created showing them as having attended. This might not always be true if the person has checked in but has not been marked as Present. The Rock Cleanup job has an optional setting to clean up these records. If enabled, the attendance record will still exist, but the person will be marked as not having attended if they were never Present. This only applies if Presence is enabled. Checked-out At times, people will need to leave earlier than planned. If Enable Check-out in Manager is enabled in your Check-in Configuration, you can indicate that someone has left the room. The person will still appear in the Roster as Checked-out and the check-in is not removed from their record. For more details, see the Manual Checkout section. To check someone out, you'll navigate to the 'Present' tab along the top of the roster. Only people who are Present can be checked out. If Presence is not enabled, then a checked in person is automatically considered as being present. If enabled in the block's settings, you can also re-mark someone as Present from the 'Checked Out' tab if they have been checked out. Maybe they left the room but decided to come back, or maybe they were checked out by accident.