Before we get into the more technical aspects of configuration, let’s step back and take a general look at how individual and family check-in works in Rock. The specific screens the guest will be guided through are based on whether they’re checking in an individual or a family, as well as the check-in system settings set up by the administrator. But as you can see, the process is similar for both. Now let’s take a more specific look at the family check-in process. Here, Ted and Cindy Decker are checking in their children, Noah and Alex. Welcome - The Welcome screen is the waiting screen your guests will see when they walk up to the kiosk to check in. If no check-in locations are currently active, the guest will see a countdown for the opening time.Search - The Search By Phone screen allows guests to enter their phone number to begin the check-in process. By default, only four digits are needed to perform the search, but like most check-in features, this is configurable. Since entering the last four digits reduces check-in time, you may want to share this tip with your guests.Results from search - The Families screen lists the families that match the phone number entered.List of Check-in people - Rock displays a list of family members and others with a 'Can Check-in' relationship to the family (more on that when we get to the Administration screen). From here the guest can select all of the family members who are checking in.Select Times - The Select Time screen allows the guest to pick the times they are checking into, either a single time or more than one. If only one time is available, this screen will be skipped.Area Selection - The Area Selection screen lists the check-in areas that are available for the current time and individual. This screen will only display if the child’s age spans groups in multiple areas.Group Selection - The Group Selection screen lists the check-in groups that are valid for the current time and individual. If only one group is valid, this screen will be skipped.Room Location - The Location Selection screen will list all open locations for the group selected on the previous screen. If only one location is available, this screen will be skipped. There is also an optional Ability Level screen that is displayed if any areas or groups selected have an ability level requirement (e.g., crawling, walking, potty-trained, etc.). This screen is used to filter the available areas and/or groups. You can learn more about it in the Ability Levels chapter below. NotePrevious Check-InsBy default, when accessing the Family Selection screen, family members who have previously checked in within the last 10 days will already be selected. If 10 days is too short (or too long) a timespan, you can change this value in the Check-in Configuration area. See the Setting It all Up chapter below for more information. The process described above is practically the same for an individual, but the process is only done once rather than cycled through multiple family members. As you can see, many of the screens will be skipped over if there is only one selection. This means if a family only has one teen, for example, they will only have to enter the phone number and select their family. The rest of the screens will be skipped, and their label(s) will print. This makes check-in very quick and simple.