Reprint a Label

We've all worked with that one volunteer or staff member whose ability to tear off the labels from the printer might not be, shall we say, their calling in life. Okay, maybe it's you…so you have a torn name tag, and we can come up with many reasons why that is an issue. Possibly you can't read a child's name, or the security pick up code is not legible. Either way, you need a solution, and we have just the thing. That's right: label reprinting.

There are two ways to reprint labels. One is through the check-in kiosk device manager (accessed by clicking the gear on the check-in Welcome page), and the other is in Check-in Manager. We will walk through both and show how to enable this option.

Check-In Kiosk Device Manager

After logging into the Check-In Kiosk Device Manager with a PIN, you'll see a Reprint Labels button.

Clicking on Reprint Labels takes you to a screen to filter by the person's name.

In some cases, you might get more than one result. Simply click on the desired name to reprint.

Check out the Device Manager section of this guide for additional kiosk device manager information.

Check-In Manager

Now let's take a look at using Rock's convenient and oh-so-mobile-friendly Check-in Manager option.

Reprinting is not enabled by default for the Check-In Manager. You'll need to enable Allow Label Reprinting from the Check-In Manager Person Profile page, Person Profile block setting, located at CMS Configuration > Pages > Check-in Manager > Person Profile. After enabling, you'll see a reprint button on the Check-In Manager person profile screen.

With the above setting enabled, you'll now see the reprint button on the person profile as shown below.

When you click the Print button, a popup will appear to let you know if/when the labels were printed.

Check out the Check-in Manager section of this guide for additional Check-in Manager information.