Edit a Family

To edit a family, click the ti ti-pencil button in the upper-right corner of the Family section of the Person Profile. This will take you to the screen pictured below.

  1. Overview Section - You can edit high-level information about the family here.
  2. Family Members - From here you can add people to the family (e.g., a new child is born) or maintain each person’s Role (Adult or Child) in the family. You can also click the ti ti-external-link icon to move the individual to a new family.
  3. Addresses - Here you can maintain the family’s address information or begin the process of indicating the family has moved.

Each of the areas noted above are discussed in greater detail below.

Overview Section

The top section of the page allows you to edit the family's name, campus and record status. The family name is used as a title for the family.

Since a person is tied to a campus through the family unit, this is where you would change the campus for all members of a family. If you only have one campus, then the Campus field won't be visible.

Note

If a person is in two different families, each tied to a different campus, they will be counted and reported in both campuses.

While the Record Status is typically set on a specific person, we know you’ll sometimes need to change it for a whole family at once. When you mark the family Inactive, you’ll be asked to provide a reason. Like inactivating an individual, this helps the organization understand why groups of people are leaving and helps the next person who looks at this specific record understand why this change was made.

Keep in mind that marking the family Inactive will also inactivate each member of the family. The individuals in the family will also be made Inactive in any groups to which they belong.

Family Members Section

The next section allows you to manage the members of the family. To add a new person to the family, click the Add Person button in the header. This will allow you to either select a person who's already in the database (say you're building a blended family) or add a new person (common if you're adding a new baby).

You can also move a family member to a new family. This is commonly done by some organizations when a child turns 18. We’ll discuss this more in the Recommendations for Life Events section.

When you add an existing person to a family, you’re given the option of removing them from other families. If this is a blended family situation with joint custody, you’ll probably want to keep them in their current families. But, if the child is transitioning families, you’ll most likely want to remove them from the first one.

When an existing person is a member of more than one family a small delete button will appear, which allows you to remove them from the family.

Note

These are sensitive situations! Please take care when making these family changes. Ask extra questions and invest in getting this right from the start. Consider adding notes to the Person Profile records of those involved to explain the situation in a positive way. This will help future staff understand the family make-up better and keep them from making changes that could upset a family member.

Addresses Section

This final section lists all the current and past addresses for a family. Several different address types can be attached to a family. Ask your administrator for help with adding new address types if needed.

When a family moves, it may be tempting to simply change the home address and save the record. Instead, you should click the Family Moved button. This will automatically move the home address to a previous address and start a new home address for you. Having a previous address is very helpful. When someone moves there’s a period of transition when both addresses could be floating around (online form submissions, checks, etc.) Having both addresses in the system helps staff understand the transition. This also helps reduce the chance that someone would change the new address back to the old. Trust us, it happens!

Note

Map Location
Rock requires that one (and only one) address be used for showing on the map. The Map Location flag indicates which address is being used for this purpose. The flag doesn't necessarily mean that the location can be mapped. For instance, if a family has only one address in the system, that address will always be tagged as the Map Location because there is no other location to reference.

Warning

Please keep in mind that none of your changes on the Family Edit screen are actually saved until you click the Save button. This includes actions like Move to New Family and Add Person.