Configure Check-in for Special Needs

If you have a special needs population, Rock makes it easy to set up check-in so they’re guided to the right spot every time. No matter how you want to structure check-in, Rock gives you the tools to make it work smoothly for everyone, making everyone feel welcome.

The first thing you’ll need to do is identify individuals with special needs. This is tracked by a Person Attribute called “Special Needs”. As pictured below, setting this attribute to “Yes” is all that’s needed.

Next, make sure you have groups set aside for people with special needs. If these groups don’t already exist, you may need to create some, as shown below. Or you can choose to keep your existing groups the way they are and mix special needs people with non-special needs people. However you want to approach it, just be sure that the Special Needs setting in your configuration (Admin Tools > Check-in > Check-in Configuration) is turned on for each applicable group.

Finally, decide how you want check-in to work for your special needs groups. Consider questions like, do you want special needs people to be able to check into non-special needs groups? Should special needs groups be available to everyone, or only those marked as special needs?

As pictured below, there are two simple settings in the check-in configuration under Advanced Settings to help you control how check-in will work:

• Remove Special Needs Groups: This setting ensures non-special needs people won’t see special needs groups as options during check-in. In other words, only those who are designated as special needs will be able to check in to special needs groups.
• Remove Non-Special Needs Groups: This setting limits people with special needs to special needs groups only, preventing them from checking in to non-special needs groups.

With these configuration settings in place, you’re ready to start checking in special needs populations.